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Terms And Conditions

Our Terms Conditions

CHECK IN TIME 15:00 TIME 12:00 CHECK OUT Upon receiving a request, the hotel reserves the right to pre-authorize credit card specified therein. When booking, is considered to have full knowledge of policies, payment, rejection and cancellation of the hotel. Children up to 6 years free of charge sharing existing bed, and will hay a breakfast charge. Children over 6 years old are counted as an adult. The hotel reserves the right to cancel a reservation if no data are available valid credit card. To avoid difficulties, please save a copy of your book to be presented upon arrival at the hotel. For non-refundable bookings, the full amount of the booking will be automatically debited at the time of booking. No changes or cancellations. Payment Policy: The debit and payment of stay and services is done in Colombian pesos. The following credit cards are accepted: VISA, MASTERCARD, DINERS, AMERICAN EXPRESS The hotel reserves the right to pre-authorize credit card prior to your arrival. Refundable if reservations, no credit card debit is not made before arrival. In case of non - refundable bookings, the total amount of the reserve when confirming the same is debited. No changes or cancellations. Cancellation policy: If you make changes and cancellations up to 72 huers before date of arrival, no fee will occur. In case of changes and cancellations made 48 or less huersbefore the date of arrival, the first night will be charged. If the client is not present in the hotel, the total price will be charged Cancellation policy applies always and without exception. RATES DO NOT INCLUDE 19% VAT exemption policies imposed on foreigners ( http://www.suin-juriscol.gov.co/viewDocument.asp?ruta=Decretos/30021720 )